var TOT_FAQS = 11;

var data_faq = new Array(TOT_FAQS);
	data_faq[0]="20020101";
	data_faq[1]="20020801";
	data_faq[2]="20020801";
	data_faq[3]="20020801";
	data_faq[4]="20020101";
	data_faq[5]="20020101";	
	data_faq[6]="20020101";	
	data_faq[7]="20020101";	
	data_faq[8]="20020101";	
	data_faq[9]="20020101";	
	data_faq[10]="20020101";	
	
var titolo_faq = new Array(TOT_FAQS);
	titolo_faq[0]="Do you deal with coins or other numismatics or collecting items?";
	titolo_faq[1]="Who warrants that my credit card informations will never be read by anyone and used fraudulently?";
	titolo_faq[2]="How can I pay my purchase order?";
	titolo_faq[3]="Can I use the «withdrawal right»?";
	titolo_faq[4]="What do the formal conditions codes shown by your world paper money price-lists mean?";
	titolo_faq[5]="I have sent a purchase order but I have made a mistake. What should I do now?";
	titolo_faq[6]="Can I send you a purchase order by e-mail without using your on-line purchase order form?";
	titolo_faq[7]="I\'ve selected the payment by cash or cheque by registered mail, how have I to proceed with the shipment?";
	titolo_faq[8]="How can I consult your price-lists after having downloaded them?";
	titolo_faq[9]="What risks do I get on downloading your price-lists to my personal computer?";
	titolo_faq[10]="I'm not able to correctly navigate your web site or some services do not work properly, such as the access to L.U.I.S or your purchase order form, why?";
	
var testo_faq = new Array(TOT_FAQS);
	testo_faq[0]="No, we deal only with world paper money. As for world coins you can buy at us the <a href=\"catalogs.htm\" target=\"_top\">standard catalogs</a> and the <a href=\"supplies.htm\" target=\"_top\">numismatic supplies</a> to correctly hold your world paper money or coins collection.";
	testo_faq[1]="All our payment transactions are made on a secure web server using the 128 bit SSL3 protocol and are carried out by the payment system of <a href=\"https://www.ctriv.it/ecomm\" target=\"_ctriv\">Consorzio Triveneto</a> by mean of <a href=\"http://www.antonveneta.it\" target=\"_bapv\">Banca Antonveneta S.p.A.</a>.";
	testo_faq[2]="The payment methods accepted by our web site are several: cash on delivery, credit cards, bank or postal transfer, cash or cheque by registered mail. For further details we invite you to consult the section \"<a href=\"conditions-payment.htm\" target=\"_top\">Trading Conditions\"</a>.";
	testo_faq[3]="Yes, of course! You will find all the informations you need into the section \"<a href=\"conditions-withdrawal.htm\" target=\"_top\">Trading Conditions\"</a>.";
	testo_faq[4]="Those codes identify the formal conditions and quality of each banknote. For further details you can consult the world paper money grading codes table available into the section \"<a href=\"support-codes.htm\" target=\"_top\">Support\"</a>.";
	testo_faq[5]="You can send the same purchase order again (with the same order code) or, if you already emptied the shopping cart, a new purchase order as replacement of the previous one: you have only to specify in the notes field that the order is a replacement.";
	testo_faq[6]="Yes, of course! You can send your purchase order at the e-mail address <a href=\"mailto:orders@lucianolazardi.com?subject=PURCHASE ORDER\">orders@lucianolazardi.com</a>, we only ask you to specify all the mandatory fields of the on-line purchase order form.";
	testo_faq[7]="You must simply close your cash or cheque into an envelope, protecting them with two cardboard sheets to avoid from damaging during the transport. Do not write on the envelope that it contains values or cash, but only write \"PRINTINGS\".";
	testo_faq[8]="Our price-lists are downloaded in <a href=\"http://www.pkware.com\" target=\"_pkzip\">Pkware Pkzip</a> compressed format, so they must be extracted from the compressed file using a <a href=\"http://www.pkware.com\" target=\"_pkzip\">Pkzip</a> compatible software. If you have not an extraction software you can simply rename the file extension from «<b>.zip</b>» to «<b>.exe</b>», so you can extract our price-lists by simply double-clicking on the auto-extracting executable. Once extracted, our price-lists can be viewed with a common Internet browser (e.g. Microsoft Internet Explorer, Netscape Navigator, etc.) or can be opened with Microsoft Excel version 97 or higher.";
	testo_faq[9]="None! Our price-lists are made using a standard software with standard formats and are always checked with an updated antivirus program before publishing them into the web site.";
	testo_faq[10]="Our web site uses some special features of the Internet browsers that require the activation of some languages, such as  \"Javascript\" and \"Java\", and the use of  \"<a href=\"security-cookies.htm\" target=\"_top\">Cookies</a>\". Please verify that your Internet browser have those options enabled. If you still get troubles please contact us at the address <a href=\"mailto:support@lucianolazardi.com\">support@lucianolazardi.com</a>.";
	
var FAQS = new Array(TOT_FAQS);
for (i=0;i<TOT_FAQS;i++) {
	FAQS[i] = new Array(data_faq[i],titolo_faq[i],testo_faq[i]);
}
FAQS.sort()